cancellation

Cancellation Policy

  • All cancellation requests must be received in writing.
  • Cancellations 60 days or more before arrival: 100% refund less US$100.00 processing fee.
  • Cancellations 60-45 days in advance of arrival: 50% refund less US$100.00 processing fee.
  • Cancellations 44 days before arrival: no refund.
  • Jaguar Reef Lodge cannot be held responsible or liable for trip cancellations or altered itineraries due to reasons beyond our control.  It is highly recommended that you purchase travel insurance in case of any last minute cancellations or flight changes that may cause delayed arrivals.

If you have any more questions we can be contacted by phone at 1-646-503-1735 or by email at reservations@jaguarreef.com.